Shopping Policy 

Order Processing:

• Orders are processed within 1-3 business days.

• A confirmation email is sent once the order is processed and dispatched.

Shipping:

• We offer both standard and expedited shipping options.

• Shipping costs are calculated at checkout based on the delivery location and selected shipping method.

• We ship domestically and internationally.

Payment Methods:

     All transactions are encrypted for your security.

Order Tracking:

• Customers receive a tracking number via email once their order has shipped.

• Orders can be tracked through our website or the carrier’s website.

Cancellations:

• Orders can be canceled before dispatch by contacting us directly.

• Once an order has shipped, cancellations are not possible.

Returns and Refunds:

• Returns and refunds are only available for damaged products.

• Customers must report any damage within three days of receiving the parcel.

• To initiate a return, contact us with proof of damage (photos or videos).

About Us Policies 

Quality Assurance:

• We meticulously check each product three times before shipping to ensure top quality.

• Photos and videos are taken as a safety measure to guarantee product condition.

Customer Service:

• We are committed to providing exceptional customer service.

• For any inquiries or issues, customers can contact us via email or phone.

• Our customer service team aims to respond to all inquiries within 24 hours.

Privacy Policy:

• We respect your privacy and ensure that all personal information is securely stored.

• Customer information is used solely for processing orders and improving our service.

Terms of Service:

• By using our website and services, customers agree to our terms and conditions.

• Detailed terms of service can be found on our website.

Contact Information:

• For any questions, please contact us at:

  • Email: reebyritu@gmail.com

  • Phone: +91 9911529962

  • Address: M 69 First floor Pratap Vihar Ghaziabad. 
    as the store is an online store only. A visit to the above address without an appointment will not be made. Do take a prior appointment. 

These policies ensure a seamless shopping experience and highlight our commitment to quality and customer satisfaction.